Tampa General Hospital Expands AI Capabilities with Microsoft's Ambient Listening

Tampa General Hospital Enhances Nursing with AI

Tampa General Hospital (TGH) has announced the rollout of Microsoft's ambient listening capabilities for nurses, embedded in Epic's Rover mobile nursing application. This new solution aims to reduce the administrative burden on nurses, who can spend up to 15 percent of their shifts on documentation.

Addressing Nursing Needs

The deployment of this AI solution is part of TGH's ongoing initiative to harness the power of artificial intelligence to increase productivity, job satisfaction, and enhance patient experience. The technology can securely capture patient stories and automatically convert them into clinical summaries, allowing nurses more time to focus on direct patient care.

Impact on Nursing Workflows

Wendi Goodson-Celerin, executive vice president and chief nursing executive at TGH, emphasized the hospital's commitment to supporting its team members. "Microsoft's ambient listening technology can give nurses back hours of time per shift that they'd ordinarily spend manually entering data into a computer. This time can be better spent at the bedside with patients, upskilling newer nurses, and honing their craft."

Real-World Application

Amit Patel, chief nursing informatics officer at TGH, highlighted the importance of real-world problems driving innovation. "We took a hard look at how we could use existing technology in new ways to drive the most meaningful impact. This solution enables personal connections that ultimately result in world-class care."

Early Success and Future Goals

Within the first few months of implementation, TGH aims to strengthen care coordination and reduce the time gap between patient assessments and documentation. The technology is part of TGH's broader strategy to leverage AI and analytics across inpatient and outpatient care, ensuring patients receive leading-edge care as quickly and safely as possible.

About Tampa General Hospital

Tampa General Hospital, a 1,529-bed academic health system, is one of the largest hospitals in America. It is the highest-ranked hospital in Tampa Bay, with two medical specialties ranking among the top 20 in the nation and eight medical specialties listed among the top 50 best hospital programs in the United States. TGH is committed to growing and developing its team members, recognized by Forbes as one of America's Best Large Employers and Best Employers for Women.